Artivorin Official Website › Blog › Artivorin 60-Day Guarantee
What Does The Artivorin 60-Day Guarantee Cover, And What Does It Miss?
Quick answerThe Artivorin guarantee lasts 60 days from the date you pay, not the day the parcel arrives. A phone call quoting your order ID starts the claim, the bottles go back tracked at your own cost, and wait 3-5 business days for approval plus 5-10 days for the card. Opened bottles count. Return postage does not.
Know the terms before you pay
The guarantee is written down on the seller’s pages, with a phone number. The order page shows today’s price beside it.
See today's price and guaranteeGoartivorin is a retailer, not the manufacturer. The button opens the seller’s checkout. Not FDA approved, as no supplement is.
- Length: 60 days, counted from the date of purchase (the day the card is charged).
- To claim, ring +1 (323) 347-4522 and quote the order ID. The website email address cannot start a refund.
- Opened, part-used and empty bottles are accepted, on any pack including the six-bottle pack.
- Return postage is the buyer's cost, unless the parcel arrived damaged, defective or wrong.
- Timing: approval in 3-5 business days, and then 5-10 days before the card shows it.
- It is a purchase policy, not a medical promise.
When does the 60-day clock actually start?
On the day you pay. That is the date on the confirmation email. It is not the day the seller ships the parcel, not the day it reaches your door and not the day you take your first capsule.
The practical result is easy to miss. Transit time comes out of your 60 days. If a parcel spends a week in the post, you have 53 days left when it lands.
The seller’s own pricing page uses a looser phrase in one place and speaks of the window running from when an order ships. Its guarantee page, its pack sheet and its refund policy all say purchase date. We use purchase date, and if a few days matter to you, ask the order desk to confirm it against your own order.
How do you claim the money back, step by step?
- Call +1 (323) 347-4522 with your order ID in front of you.
- On that call, also ask for a return authorisation and the returns address. The seller’s refund page warns that a parcel arriving unannounced can be refused at the warehouse door.
- Put a slip in the box with your full name, the email you ordered with and the order ID.
- Post it tracked, and keep the tracking reference until the money has landed.
- Wait for approval, then for your card issuer to post the credit.
The returns address is 175 Water Street, Floor 10, New York, NY 10038, USA. Do not post to the office address, and do not send a return before you have an authorisation.
What is covered, and what is not?
| Covered | Not covered |
|---|---|
| Opened, part-used and empty bottles | Return postage, unless the parcel was damaged, defective or wrong |
| Any pack on the ladder, six bottles included | Shipping you paid at checkout on the two-bottle pack |
| A product that did nothing for you | Anything bought from another seller |
| A product that did not agree with you | A claim opened after day 60 |
| The purchase price of the pack | Any promise about what the formula will do |
Read the last row carefully. The guarantee refunds a purchase. It does not state that the capsule works, and it should not be read as evidence that it does.
How long does a refund take to arrive?
Two queues sit between you and your money. The first is at the desk: 3-5 business days to approve once the bottles have arrived. The second is at your bank: 5-10 more days before the credit shows on the card.
The desk can chase its own queue. It cannot hurry your card issuer. If tracking says delivered and five business days have passed without an email, call. Before that, the parcel is probably still in line.
Add transit to both queues and a full return can take a few weeks from the day you post it. Plan for that if you are close to a bill date.
What habits keep you inside the window?
Most failed guarantees are not refused. They are never claimed. The bottle goes into a drawer in week three and day 60 passes quietly.
- Note the purchase date on the day the confirmation email arrives.
- Set a reminder for a week before day 60, not on it.
- Write down your starting stiffness, pain score and one avoided activity on day one.
- Read your notes at about week six, then decide.
- Ring early. A claim opened with time in hand never turns into an argument about a postmark.
Can you cancel instead of returning?
If you change your mind quickly, call the order desk straight away with the order ID. Whether an unshipped order can be stopped is not published. After it ships, the return route above is the way.
Do not reorder to push a stalled parcel along. Two orders make two parcels and a confusing refund. The seller suggests chasing the first one, and that the despatch email, not the order email, carries the tracking number.
Why 60 days, and which pack matches it?
The common wait in the seller’s review summaries is 3-4 weeks, and the briefest positive curcumin knee trial lasted six weeks. A 30-day window would end about when people first notice anything. Sixty days leaves room to judge.
Two bottles hold 60 capsules, so supply and window are the same length. Three bottles last 90 days and six last 180. Those larger packs are not bad buys. They simply run past the point where the money can come back.
This is the general idea behind the NCCIH advice to give any supplement a fair, defined trial period. See NCCIH's guidance on using supplements wisely.
What does the guarantee not tell you?
It tells you nothing about the amount of any ingredient, because none is published. It tells you nothing about outside testing. It does not show that the product is safe for your medicines.
For that, use the label and your doctor. Three interactions are named by the seller: curcumin with blood thinners and thyroid replacement, CoQ10 with warfarin, and alpha lipoic acid with blood sugar. The product is for healthy adults 18 and over, and not for anyone pregnant or nursing.
A refund policy lowers your cost of finding out. It is not a substitute for asking a clinician first.
Frequently asked questions
How long is the Artivorin guarantee?
60 days, counted from the date of purchase. That is the date on your confirmation email, so the time the parcel spends in the post is already inside the window.
How do I claim an Artivorin refund?
The sequence is a phone call with the order ID, a request for the authorisation and the address, a slip inside the box carrying your name, email and order ID, and a tracked post. The website email cannot start a refund.
Who pays for return postage?
You do, unless the parcel arrived damaged, defective or wrong. Send it tracked and keep the reference until the refund has landed.
Can I return an opened or empty bottle?
Yes. Opened, part-used and empty bottles are accepted on any pack, because a supplement has to be taken to be judged.
How long does the refund take?
The desk takes 3-5 business days to approve once the bottles arrive. Your card issuer then needs 5-10 more days to post the credit.
What if I miss the 60 days?
Call the order desk anyway and say so plainly. A closed window is closed, but the seller says it would rather hear from you than not.
Our view
The guarantee is clearly written. The length, the start date, the phone number and the postage rule are all written down. We like that, and it is a fair reason to try the product with less worry.
But it is a safety net for your wallet. It does not tell you the capsule works or that it suits your medicines. Keep that apart in your mind.
If you buy, start the clock in your diary, write your day-one notes and call early. If you take medicine regularly, ask your doctor before the first capsule.
Plan the 60 days, then decide
If you go ahead, note the purchase date the day your confirmation email lands. The order page has the full terms.
See today's price and guaranteeGoartivorin is a retailer, not the manufacturer. The button opens the seller’s checkout. Not FDA approved, as no supplement is.
Sources named on this site and used above
- NCCIH's guidance on using supplements wisely: https://www.nccih.nih.gov/health/using-dietary-supplements-wisely
Last updated October 29, 2026. Published .
